What is Bankruptcy?

The official definition of bankruptcy is “a legally declared inability or impairment of ability, of an
individual or organization to pay its creditors” – in other words being unable to pay your debts.
Read more…

What is debt management?

Debt management or a debt management plan is a voluntary agreement between you and your
creditors, against most unsecured debts, such as credit cards and unsecured loans.
Read more…

PPI claims

Have you ever taken out loans, credit cards, a mortgage or any other financial loans product? If the answer is YES then you could have been wrongly sold Payment Protection Insurance or PPI,without even knowing it.
Read more…

Privacy Policy

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

One Stop Services UK Ltd (“We”, “Us”, “Our”) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Data controller

One Stop Services UK Limited (1Stopmoney, 1Stop or “we”) are specialists in the collection and provision of consumer data for marketing purposes and we are committed to protecting and respecting your privacy. We work with many of the UK’s leading brands to help them target their offers more precisely by collecting key purchasing information on their behalf. One Stop Services UK Limited provides such organizations with the key information they need to better target their products and services. 

This Privacy Policy sets out the data processing practices carried out using the Internet and any other electronic communications networks by One Stop Services UK Limited as well as data collected on our behalf for 3rd party marketing. If you have any requests concerning your personal information or any queries with regard to these practices, please contact The Data Protection Officer at info@1stopmoney.com. Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 2018.

This Privacy Policy also sets out the basis on which any personal data we collect from you, or that you provide to us, will be used and processed by us. One Stop Services UK Ltd. One Stop Services UK Ltd is registered in England and Wales with company number 06773807, with its registered office at 38 Hendon Lane, London, N3 1TT and its primary place of business at 32 Bloomsbury Street, London, WC1B 3QJ.

One Stop Services UK Ltd is registered as a data controller with the Information Commissioner’s Office under reference: ZA291396.

Information we may collect

We may collect and process the following information about you (“Your Information”).

  1. directly from you via a form on our website, such as: full name, title, date of birth, gender, address, e-mail address, telephone number, mobile number, information about your preferences, interests and responses to questions (which vary but could include financial information), demographic information, your IP address, cookies;
  2. details when you email us with an enquiry or contact us directly by telephone on the numbers provided on this website;
  3. information you provide to our partners, brokers and/or affiliates where you have consented to that information being passed to us; and/or
  4. we will check whether the mobile number you provide is real.

We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.

How we use your information

Under the GDPR, we must always have a lawful basis for using personal data. This may be because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it.

We may use Your Information in the following ways:

  1. Provide information about product and services;
  2. to provide you with an excellent service;
  3. dealing with your enquiries and requests;
  4. administering orders and accounts relating to our suppliers or customers; and/or
  5. to notify you about changes to our products and services.

Data Captured Information

We will send your information according to the preferences you submitted via email or when you contact us by telephone. If you would like to change these preferences at any point, please email us at info@1stopmoney.com or call us on 0208638044.

How to manage the information 1Stop & our contracted partners may hold

If a consumer decides to remove themselves from 1Stop and our contracted partners advertising activities, or to unsubscribe from our databases they can contact us at unsubscribe@1stopmony.com. The consumer must include their name, address and e-mail address and clear instructions regarding changes they are requesting

Direct marketing

We carry out lifestyle surveys via telephone. If you give your consent, your information may be used to send you details of products or services that we offer that have been identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated.

We may also promote third parties who can provide other services, including without limitation:

  1. credit brokers, unsecured or secured loan providers, short term lenders, alternative lenders, peer-to-peer lenders, guarantor lenders, mortgage brokers and lenders;
  2. credit card, prepayment credit card and/or bank account providers;
  3. car finance lenders and brokers, logbook loan lenders;
  4. debt management companies, insolvency practitioners, bankruptcy specialists, debt and property possession adjusters/advisers;
  5. equity release arrangers and credit reference advisers;
  6. providers of general insurance products like car and home insurance, life insurance, private medical insurance, income protection insurance;
  7. compensation advisers; and/or
  8. utility switching agents.

You may opt out from receiving marketing communications at any time by emailing us to unsubscribe@1stopmoney.com

Sharing your information with third parties

We may disclose your personal information to third parties. We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent, and to the following:

·      Business partners

·      Suppliers we engage to process data on our behalf

·      Successors in title to our business.

One Stop Services UK Limited is registered as a Data Controller with the Information Commissioner (ZA291396), ensuring that your information will always be safeguarded through our adherence to the Data Protection Act (1998), and the Privacy and Electronic Communications Regulations (2003). We ensure that the information you provide to us is safe and only used for the purposes stated in the opt-in statement provided to you at the time. The information is collected in accordance with this Privacy Policy.

We may give Your Information to third parties as part of the process of selling all or part of one or more of our businesses.

Information on our behalf. For example, we may use third parties to maintain our IT systems. Where we use agents and service providers to process Your Information, we will ensure that they have adequate security measures in place to safeguard the privacy and security of Your Information.

One Stop Services UK Limited may be recognized under one of its trading names, as below.

1Stop

1Stopmoney

UK Money Savers

British Money Saver

How we use your data

The information that you volunteer to One Stop Services UK Limited, via either consumer survey programs, partners or websites, may be shared and used to appropriately target offers and marketing communication from our clients and from our selected third-party partners. Marketing communication may be via telemarketing, email, post, SMS/MMS; depending on the contact information that you provide to us.

By volunteering your telephone number via third parties, you are agreeing to telephone contact from our clients, our selected third-party partners and any named sponsors of specific survey questions.

Some questions on the consumer surveys are specific to named sponsor organizations, and by expressing a specific positive interest in their brand or products you are also agreeing to contact from them.

One Stop Services UK Limited and our selected third-party partners will use your data to provide you with information on products or services which we or they feel may be of interest to you, or where you have consented to be contacted for such purposes. Data is stored for up to 12 months to make sure that your details are not sent to the same brand / company again.

The following sectors are the industry types you can expect your data to be supplied to, depending on the answers given by you and your stated interest.

  • Home Improvement
  • Telecoms and Utilities
  • Broadband
  • Mobile Phone
  • Mobility
  • General Retail
  • Pensions
  • Loans, credit cards and mortgages
  • Investments & savings
  • Debt Management
  • Home Contents & Buildings
  • Car
  • Car Warranty
  • Sky Warranty
  • Travel
  • Pet
  • Private Medical
  • Life Insurance
  • Boiler Cover
  • Other Insurance
  • Health & Well-being
  • Pre-paid Funeral
  • Fitness
  • Media & publishing companies
  • Leisure
  • Lottery
  • Legal Services
  • Educational Institutions
  • Charities
  • Utilites
  • Hearing Aids
  • Laser Eye Surgery
  • Dental Implants

Legitimate interests

Data may be processed in pursuance of legitimate interests. This includes using your data for postal and telephone marketing for ourselves or others but in either case communications will be in relation to products or services which we believe may be of interest to you based upon information which you have provided us.

Your data may be used for:

·       Analytical modelling and market research purposes;

·       Validation, enhancement, information verification, suppression, tracing and to the extent permitted by law, individual reference or look-up services, by One Stop Services UK Limited and third parties.

Combining Data

The information you give us may be combined with other information about you that is obtained from other sources. For example:

If you are already a customer of a third party, that third party might wish to add an e-mail address you give us to the customer records that it holds about you, and use that email address to maintain their relationship with you and/or to offer you goods and services that are similar to those you have previously purchased.

The consent you provided for any information you have previously shared with us or any third parties will be renewed at the time you give your consent for any new information sharing unless you indicate otherwise by contacting us, by e-mailing us at unsubscribe@1stopmoney.com.

Where we store Your Information

We will only store or transfer your personal data in the UK and it is processed by our staff or staff working for one of our partner suppliers. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law. We only store the information that is necessary under law and/or needed for us to carry out the functions outlined in this Privacy Policy. All information you provide to us is encrypted and stored on our secure servers.

Opting out later

Once you have given your consent, you can still control whether or not you continue to receive communications from third parties. The method of control depends on the channel of communication:

Telephone Calls:

To withdraw your consent for live or automated calls, you can add your name to the Telephone Preference Service which is maintained at this website address: www.tpsonline.org.uk

You can also opt out at any time from communications via any of the methods described by e-mailing us at unsubscribe@1stopmoney.com. Please note that such opt-out will only apply to communications from those third parties with whom we have a business relationship. If you opt out this way, you may still receive communications from other companies with whom we have no relationship.

How we use cookies

A “cookie” is a small piece of information that is stored in the memory of the browser on your computer or mobile device’s disk drive. Many websites use cookies to improve the way the website works and to provide information to website operators about use of their website.

We use cookies to enable you to use and navigate insurelifecompare.com, to store information about your preferences, to collect information about how our visitors use insurelifecompare.com and to enable us to improve insurelifecompare.com.

Most browsers allow you to manage and block the use of cookies by changing your browser’s settings. However, if you choose not to accept cookies from insurelifecompare.com, this may affect the quality of your visit to and experience of our site.

For more information on cookies (including how to block their use) please visit www.allaboutcookies.org.

Your rights

You have the right to ask us not to contact you for marketing purposes by emailing us to unsubscribe@1stopmoney.com

You can also contact us via post at One Stop Services UK Ltd, 38 Hendon Lane, London, N3 1TT .

(If you ask us to stop contacting you for marketing purposes, we will do so – but you may still receive emails for up to 7 working days after we receive your opt out request.)

You also have the right to receive a copy of the personal data we hold about you by making a subject access request. To do so, please write to One Stop Services UK Ltd, 38 Hendon Lane, London, N3 1TT.

You may correct errors in or update Your Information or request that we remove information about you from our records by sending us a request to the postal address above. In most cases we will comply promptly with your request and let you know when we have done so. However, sometimes we will not be obliged to comply with your request. If this is the case we will inform you of our decision and the reasons for that decision.

To protect your privacy and the security of Your Information, we may take reasonable steps to verify your identity before we act on any request you make in respect of Your Information.

Security

All third-party users of your data are required to adopt and implement best practice security measures to prevent the loss of or unauthorized access to your personal information. If you have any queries or concerns about the data usage please contact us by emailing us at info@1stopmoney.com.

Subject Acess Requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at: One Stop Services UK Limited, Compliance Department, 38 Hendon Lane, London N3 1TT.

Updates

We may update this Privacy from time to time. Please ensure that you check this policy regularly for updates. The policy was last revised and updated on 07 October 2019.

Complaints

If you are unhappy with any aspect of the way we collect, store or use Your Information, our staff will try to resolve your concerns. Do please bring any issues to our attention as soon as possible: the sooner we know about the issue, the sooner we can help resolve it.

If you remain dissatisfied with any aspect relating to Your Information, you may complain to the Information Commissioner’s Office. You may contact the ICO by post at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, by visiting the http://ico.org.uk website, or by telephone on 0303 123 1113 (local rate) or 01625 545 745 (national rate).

From time to time it may be necessary for us to undertake some of the processing of your personal data in other countries outside of the European Economic Area where data protection safeguards are not as high as they are in the UK. However, where this is necessary we will ensure that your data is kept securely and only processed in accordance with the law. It is also possible that some of our product providers will process your data in other countries, however we require all our partners to ensure that your data is kept securely at all times.

For more information please view our Complaints Policy.